Shipping Policy

Shipping Providers

We offer domestic delivery within Pakistan through reputable courier services, including TCS, DHL, and Call Courier. Additionally, we utilize our own delivery riders for efficient service within certain areas.

Dispatch Schedule

Orders are processed and dispatched Monday through Friday. Please note that we do not process or dispatch orders on Saturdays and Sundays. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

Karachi: Orders are typically delivered within 1-2 business days.
Other Cities: Delivery generally takes 3-4 business days, depending on the selected shipping method and destination.
Shipping Costs

Shipping costs are calculated based on the delivery location and the shipping method chosen at checkout. All applicable shipping fees will be displayed prior to order confirmation.

Delivery Issues

In the event of any issues with your delivery, including delays or incorrect deliveries, please contact our Customer Care team promptly at ouii.ltd@gmail.com or +92 337 211 9555. We will work to resolve the issue as swiftly as possible.

Delivery Address

Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

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